Don't let entertainment become a problem. At q11111, all the responsible gaming tools, policies, and support you need are in one place — because your wellbeing matters more to us than any win.
Online gaming is a great form of entertainment — but it only stays enjoyable when you know your limits and stick to them. q11111 believes that Responsible Gaming This isn't just a policy — it's a way of life. We want every one of our users to stay healthy, happy, and financially secure.
Online betting and casino games are growing in popularity across Bangladesh — it's a normal and legitimate form of entertainment. But like any entertainment, it can become a problem when taken too far. That's why q11111 is committed to supporting responsible play and helping you make informed decisions.
Remember — gaming is entertainment, not a source of income. If you're betting with money meant for daily expenses, chasing losses, or hiding your play from family, these are warning signs. q11111's support services are here for you.
Set a deposit limit on your account
Limit your daily gaming time
Activate a cooling-off period if needed
Contact our support team at any time
Tools q11111 provides to help you stay in control of your gaming habits
You can set your own maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. To increase the limit, a 24-hour waiting period applies.
Set a daily time limit for gaming in advance. Once the limit is reached, q11111 will automatically alert you to take a break and end your session.
Decide in advance how much you are willing to lose in a given session. Once that limit is reached, no further bets will be allowed — your account will stop automatically.
Need a short break? Set a cooling-off period from 1 day up to 6 weeks. During this time, you will not be able to log in or place any bets.
If you feel gaming is becoming hard to control, you can activate a permanent self-exclusion for 6 months to 5 years. Your account will be completely suspended for the entire duration.
A brief reminder will appear on screen every 30, 60, or 90 minutes — showing a summary of how long you've been playing and how much you've won or lost.
Set your responsible gaming limits in just a few steps
Log in to your personal q11111 account and click the profile icon in the top right corner.
Find the "Responsible Gaming" option in your account settings menu.
Deposit limit, session time, loss limit, or self-exclusion — select whichever one you need.
Set an amount or time limit and click the "Save" button — it takes effect immediately.
A confirmation message will be sent to your registered email for every change you make.
Set a realistic deposit limit based on your monthly income and expenses. Experts recommend keeping your entertainment budget to no more than 5% of your monthly income.
Takes effect immediatelyOnce self-exclusion is active, you will not receive any marketing communications from q11111, and any attempt to open a new account will be automatically rejected.
6 months – 5 yearsIf you want a lighter break than self-exclusion, choose a cooling-off period. Your balance will be kept safe, and your account will reactivate automatically once the period ends.
1 day – 6 weeksSeek help immediately if you notice these signs
Continuously raising your bets after a loss — this is the most dangerous habit.
Hiding your gaming habits or losses from loved ones is a serious warning sign.
Betting with money set aside for rent, food, or education can lead to serious financial hardship.
Losing sleep, skipping meals, or experiencing physical health issues due to gaming.
Feeling restless, irritated, or anxious when not playing is a clear sign of addiction.
Withdrawing from friends, family, and work to spend time only on gaming.
Answer the following questions honestly. If most of your answers are yes, use the responsible gaming tools or speak with our support team.
If you or someone you know is struggling with gaming addiction, please reach out to the support centres below:
Q11111 strictly enforces an 18+ policy and is committed to protecting minors
At registration, age is verified using a government-issued ID. Users under 18 are not permitted to open an account.
Use a PIN or password on your device to prevent underage family members from accessing it.
If an account is suspected of being used by a minor, it will be suspended immediately.
Our compliance team conducts regular account audits to ensure the age verification policy is properly enforced.
Find answers to your questions here
Use q11111's responsible gaming tools today to build healthier gaming habits. Register and set your own limits.
Activate your responsible gaming settings right after registering